SHIPPING & RETURNS

HOLIDAY SHIPPING 

We will be offering FREE SHIPPING ON ALL ORDERS  from Dec 1st-25th 

Since those Christmas elves are especially busy in December, we recommend you place your Christmas order as early as possible.  In order to receive your package by Dec 25th, you must place your order by the following dates.  

  

DOMESTIC SHIPPING 

FREE STANDARD SHIPPING  ( USPS Priority Mail ) | Order by Dec. 20, 12pm noon PST

EXPRESS SHIPPING  | 1-3 BUSINESS DAYS ( USPS Priority Mail Express ) | Order by Dec. 22, 12pm noon PST

  

INTERNATIONAL SHIPPING

AFRICA | DEC 1st for STANDARD | DEC 8th For EXPRESS 

ASIA & PACIFIC RIM | DEC 8th for STANDARD | DEC 15th For EXPRESS 

AUSTRALIA & NEW ZEALAND | DEC 8th for STANDARD | DEC 15th For EXPRESS 

CANADA | DEC 8th for STANDARD | DEC 15th For EXPRESS 

CARRIBEAN | DEC 8th for STANDARD | DEC 15th For EXPRESS 

CENTRAL & SOUTH AMERICA |  DEC 1st for STANDARD | DEC 8th For EXPRESS 

MEXICO | DEC 8th for STANDARD | DEC 15th For EXPRESS 

EUROPE | DEC 8th for STANDARD | DEC 15th For EXPRESS 

MIDDLE EAST | DEC 8th for STANDARD | DEC 15th For EXPRESS 

  

EXTENDED HOLIDAY RETURNS  

All regularly priced purchases made online and between Dec 1, 2018 through Dec 25th, 2018 can be exchanged or returned if the items are in unworn and salable condition thru January 8th, 2019.

Sale priced purchases ( unless marked FINAL SALE) made online and between Dec 1, 2018 through Dec 25th, 2018 can be exchanged or returned for store credit if the items are in unworn and salable condition thru January 8th, 2019.

All regularly priced purchases made in store and between Dec 1, 2018 through Dec 25th, 2018 can be exchanged or returned for store credit if the items are in unworn and salable condition thru January 8th, 2019. All sale purchases made in store are Final Sale. 

All online returns must request a Return Authorization before Midnight Jan 8th, 2019, and all packages must be received within 10 days of the Return Authorization. 

Beauty Products, Swimwear, Intimates will all be final sale. 

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SHIPPING

We use the USPS Priority Mail Flat Rate System. We offer free shipping on all US domestic orders of $250 or more. Pick up is available at the San Francisco store. Same day delivery is available within San Francisco on orders placed before 3PM. Orders are shipped within 2 business days and should arrive within 5-7 days. If you would like your order faster than 5-7 business days, please select an expedited method of delivery. Feel free to call or email hello@shoplepoint.com with any special request. For international shipping please allow 10 business days from date of purchase for delivery. 

All shipments are insured for the value of the merchandise. Packages over $650 require a signature. 
Le Point is not responsible for any additional taxes, fees or duties.
All CA orders will be charged CA Sales Tax of 8.5%

RATES

PICK UP | SAN FRANCISCO ONLY - FREE

SAME DAY DELIVERY WITHIN SAN FRANCISCO- $15

STANDARD | 5-7 BUSINESS DAYS - $12 

STANDARD | 5-7 BUSINESS DAYS- PURCHASE OVER $250- FREE

EXPRESS | 1-3 BUSINESS DAYS- $25

PRIORITY MAIL INTERNATIONAL | 7-10 BUSINESS DAYS - $50

PRIORITY MAIL EXPRESS INTERNATIONAL | 5-7 BUSINESS DAYS - $75 

 

 

 

RETURNS

Online returns are accepted within 14 days of purchase date for refund on full price merchandise. All items purchased at more than 50% off, beauty products, candles, swimwear, jewelry and sunglasses are FINAL SALE. Please make sure your items are returned new, unused and with all Le Point and designer tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to the customer at their cost. Online orders can be returned in store, within 14 days of purchase date. For in store returns, please email before hand to get an RA number.  Approved returns with a postage mark over 14 days of purchase date will receive a store credit only. Domestic shipping is complimentary on all exchanges. Clients are responsible for shipping charges for returns- this includes orders with free shipping. Refunds and store credits are processed within 10 business days of receipt. Exchanges will be authorized only once the original order is received. All returns and exchanges must be approved by Le Point. Please email us your name, order number and items you would like to return to hello@shoplepoint.com. Once your return has been approved, please put your RA# on the box and ship back in order to complete your return. 

 

PRIVACY POLICY  

 

 




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