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HOLIDAY SHIPPING & RETURNS

HOLIDAY SHIPPING 

We experiencing a high volume of orders at the moment, as well as possible delays. We recommend you place your holiday orders as early as possible. In order to receive your package by Dec 25th, you must place your order by the following dates.  

 

DOMESTIC SHIPPING 

STANDARD SHIPPING  ( USPS Priority Mail ) | Order by Dec. 18, 12pm noon PST

EXPRESS SHIPPING  | 1-3 BUSINESS DAYS ( USPS Priority Mail Express ) | Order by Dec. 20, 12pm noon PST

ALASKA Order by Dec. 17, 12pm noon PST standard Dec 18 12pm noon PST for express

HAWAII | Order by Dec. 17, 12pm noon PST standard Dec 18 12pm noon PST for express

 

IN STORE PICK UP & SAME DAY DELIVERY - San Francisco 

Order by 3 pm 12/23 for pick up by 5pm 12/23 ( we will be closed 12/25-12/26) 

 

INTERNATIONAL SHIPPING

ASIA & PACIFIC RIM | DEC 8th for STANDARD | DEC 15th For EXPRESS 

AUSTRALIA & NEW ZEALAND | DEC 8th for STANDARD | DEC 15th For EXPRESS 

CANADA | DEC 8th for STANDARD | DEC 15th For EXPRESS 

CARIBBEAN | DEC 8th for STANDARD | DEC 15th For EXPRESS 

CENTRAL & SOUTH AMERICA |  DEC 1st for STANDARD | DEC 8th For EXPRESS 

MEXICO | DEC 8th for STANDARD | DEC 15th For EXPRESS 

EUROPE | DEC 8th for STANDARD | DEC 15th For EXPRESS 

MIDDLE EAST | DEC 8th for STANDARD | DEC 15th For EXPRESS 

 

*** ONCE AN ITEM SHIPS INTERNATIONAL - WE HAVE NO WAY OF EXPEDITING YOUR COUNTRIES CUSTOMS PROCESSING TIME ***

EXTENDED HOLIDAY RETURNS  

All regularly priced purchases made online and between December 3, 2024 through Dec 25th, 2024 can be exchanged or returned if the items are in unworn and salable condition thru January 8rd, 2024.

Sale priced purchases (unless marked FINAL SALE) made online and between Dec 3, 2024 through Dec 25th, 2024 can be exchanged or returned for store credit if the items are in unworn and salable condition thru January 7, 2025.

All regularly priced purchases made in store and between Dec 3, 2024 through Dec 25, 2024 can be exchanged or returned for store credit if the items are in unworn and salable condition thru January 8rd, 2024. All sale purchases made in store are Final Sale. 

All online returns must request a Return Authorization before Midnight Jan 7, 2024, and all packages must be received within 10 days of the Return Authorization. 

Beauty Products, Candles, Swimwear, Intimates, and Hair Accessories are final sale. 

 

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